NOTE: THIS SESSION IS BEING OFFERED AS AN ONLINE COURSE VIA WEBEX ONLY.
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Become a skilled Check Point troubleshooter with this 2-day course!  Instructor-led lectures and hands-on online labs provide the fundamental concepts and skills necessary to troubleshoot issues on the Check Point Security Management architecture and Security Gateways.

Who Should Attend

This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment.

Prerequisites

Working knowledge of Windows, UNIX, networking technology, the Internet and TCP/IP.
CCSA training/certification
Advanced knowledge of Check Point Security products

Course Topics

Chapter 1: An Introduction to Troubleshooting
Chapter 2: SmartConsole and Policy Management Troubleshooting
Chapter 3: Monitoring Logging Activity
Chapter 4: Troubleshooting Issues with NAT
Chapter 5: Understanding the Unified Access Control Policy
Chapter 6: Basic VPN Troubleshooting
Chapter 7: Monitoring ClusterXL Connections
Chapter 8: Identity Awareness

Lab Exercises

• Monitoring Security Gateway Traffic
• Troubleshooting Issues with SmartConsole
• Troubleshooting Log Connectivity Issues
• Investigating NAT Issues
• Troubleshooting General Traffic Issues
• Evaluating HTTP and HTTPS Traffic Issues
• Troubleshooting Site-to-Site VPN Issues
• Troubleshooting Clustering Issues
• Troubleshooting Identity Awareness
• Configuring and Testing Identity Collector

Objectives

• Understand how to use Check Point resources for support.
• Understand how to perform packet captures using tcpdump and FW Monitor command tools.
• Understand the basic process of kernel debugging, and how debug commands are structured.
• Recognize how to use various Linux commands for troubleshooting system issues.
• Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them.
• Understand how to troubleshoot SmartConsole login and authentication issues.
• Understand how to prevent and resolve licensing and contract issues.
• Understand how to troubleshoot issues that may occur during policy installation.
• Understand communication issues that may occur when collecting logs and how to resolve them.
• Recall various tools to use when analyzing issues with logs.
• Understand how to restore interrupted communications during heavy logging.
• Understand how NAT works and how to troubleshoot issues.
• Understand Client Side and Server Side NAT.
• Understand how the Access Control Policy functions and how the access control applications work together.
• Understand how to troubleshoot issues that may occur with Application Control and URL Filtering.
• Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process.
• Understand how to troubleshoot Content Awareness issues.
• Recognize how to troubleshoot VPN-related issues.
• Understand how to monitor cluster status and work with critical devices.
• Recognize how to troubleshoot State Synchronization.
• Understand how to troubleshoot communication issues between Identity Sources and Security Gateways.
• Understand how to troubleshoot and debug issues with internal Identity Awareness processes.

Requirements

• PC with Windows 10 or later OS
• A second monitor or additional device (e.g. tablet, laptop) is recommended for viewing the lab guide while working on the online labs.

Course Materials

One copy of the CCTA electronic courseware is included.

Certification

This course helps prepare you for the Check Point Troubleshooting Administrator certification exam (not included).  The exam is delivered by PearsonVUE and can be taken at any authorized PearsonVUE training facility, which includes A2N’s Mississauga head office.  Due to COVID-19 precautions candidates are encouraged to take the exam online at https://home.pearsonvue.com.

Pricing, Info or Registration

Please contact your A2N Account Executive or

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